Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before accessing or using the website located at pizz-ranchs.digital (the "Site") or any services offered by Pizza Ranch ("Company," "we," "us," or "our"). By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately discontinue use of our Site and services.

1. Acceptance of Terms

By visiting, browsing, registering on, or otherwise using the website pizz-ranchs.digital or placing an order for any food or related services through our platform, you ("User," "Customer," or "you") enter into a legally binding agreement with Pizza Ranch. This Agreement governs all aspects of your relationship with us, including but not limited to your use of the website, placing orders, participating in promotions, and communicating with our staff.

You represent and warrant that you are at least eighteen (18) years of age, or if you are between the ages of thirteen (13) and seventeen (17), that you are using the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. If you are accessing the Site on behalf of a business entity, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" shall include both the individual user and the business entity.

Your continued use of our Site following the posting of any updated Terms constitutes your acceptance of and agreement to those changes. We encourage you to review these Terms periodically to stay informed of any modifications.

2. Description of Services

Pizza Ranch is a food service business operating in the United States. Through our website at pizz-ranchs.digital, we offer the following services and functionalities:

• Online Ordering: Customers may browse our menu and place orders for pickup or delivery of food items, including but not limited to pizzas, chicken, sides, desserts, and beverages.
• Menu Information: We provide detailed descriptions, pricing, and nutritional information related to our food offerings.
• Promotions and Deals: From time to time, we offer promotional discounts, coupons, special deals, loyalty rewards, and limited-time offers through the Site.
• Customer Account Management: Users may create personal accounts to manage order history, save preferences, track rewards, and streamline future transactions.
• Customer Support: We provide assistance via email at [email protected] for inquiries, complaints, feedback, and order-related issues.
• Catering Services: We may offer catering options for events, group orders, and special occasions as described on the Site.
• Franchise and Location Information: We provide information about Pizza Ranch locations, hours of operation, and available services at each location.

We reserve the right to modify, expand, suspend, or discontinue any aspect of our services at any time, with or without notice, and without liability to you. We do not guarantee the continuous availability of any particular menu item, promotion, or service feature.

3. User Accounts and Registration

Certain features of our Site may require you to create a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information as prompted by the registration form;
• Maintain the security and confidentiality of your account credentials, including your username and password;
• Notify us immediately at [email protected] if you suspect unauthorized use of your account or any other security breach;
• Accept responsibility for all activities that occur under your account, whether or not you authorized such activities;
• Not create multiple accounts for the same individual, nor transfer your account to any other person without our prior written consent.

We reserve the right to suspend or permanently terminate your account at our sole discretion if we determine that you have violated these Terms, provided false information, or engaged in any fraudulent or harmful conduct. Upon termination of your account, your right to access and use associated services shall immediately cease.

4. User Obligations and Prohibited Activities

As a user of our Site and services, you agree to use them only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else's use of the Site. The following activities are strictly prohibited:

4.1 General Prohibited Conduct

• Violating any applicable federal, state, or local laws or regulations, including but not limited to those governing food safety, consumer protection, and electronic commerce;
• Submitting false, misleading, or fraudulent information in connection with any order, account registration, or communication with our team;
• Impersonating any person or entity, including Pizza Ranch employees or representatives;
• Using the Site for any unlawful, harmful, abusive, harassing, defamatory, obscene, or otherwise objectionable purpose;
• Engaging in any activity that could damage, disable, overburden, or impair the functionality of our Site or servers.

4.2 Technical Prohibited Conduct

• Attempting to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site;
• Using automated tools, bots, scrapers, or other data-harvesting methods to collect information from our Site without prior written consent;
• Introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material to the Site;
• Attempting to decompile, reverse engineer, disassemble, or otherwise attempt to derive the source code of any software underlying the Site;
• Circumventing or attempting to circumvent any security or authentication features of the Site.

4.3 Order-Related Prohibited Conduct

• Placing fraudulent orders with no intention of payment or pickup;
• Abusing promotional offers, discount codes, or loyalty programs, including creating multiple accounts to exploit such offers;
• Attempting to obtain refunds or credits through misrepresentation or false claims regarding orders;
• Engaging in chargebacks or payment disputes without first contacting us to resolve the issue in good faith.

Violation of any prohibited activities may result in immediate termination of your account, refusal of service, and, where applicable, referral to law enforcement authorities. We reserve the right to seek all available legal remedies for violations of these Terms.

5. Ordering, Payment, and Pricing

5.1 Order Placement

When you place an order through our Site, you are making an offer to purchase the selected food items or services. We reserve the right to accept or reject any order at our sole discretion. An order confirmation sent to your provided email address constitutes our acceptance of your order, forming a binding contract between you and Pizza Ranch.

5.2 Pricing

All prices displayed on the Site are in United States Dollars (USD) and are subject to change without prior notice. Prices shown do not include applicable sales taxes, delivery fees, service charges, or gratuity unless explicitly stated. We make every effort to ensure that prices are accurate; however, in the event of a pricing error, we reserve the right to cancel orders placed at incorrect prices and will notify you promptly.

5.3 Payment Methods

We accept major credit cards, debit cards, and other payment methods as specified at checkout. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and that the information you provide is accurate and complete. You authorize us to charge the applicable amounts to your designated payment method.

5.4 Taxes

You are responsible for all applicable federal, state, and local taxes associated with your purchase. We will collect and remit sales taxes in accordance with applicable law. The amount of tax charged will be displayed during checkout.

5.5 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you experience an issue with your order — including incorrect items, quality concerns, or missing items — please contact us at [email protected] within twenty-four (24) hours of receiving your order. We will review each request on a case-by-case basis and may offer a replacement, credit, or refund at our sole discretion. Refunds, if approved, will be processed to the original payment method within seven (7) to ten (10) business days.

6. Intellectual Property Rights

All content, materials, and elements available on the Site — including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations, software, and the overall design and layout of the Site — are the exclusive property of Pizza Ranch or its licensors and are protected by United States intellectual property laws, including but not limited to the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and applicable state intellectual property laws.

The Pizza Ranch name, logo, trade dress, slogans, and all related marks are trademarks or registered trademarks of Pizza Ranch. You are expressly prohibited from using any of our trademarks, trade names, service marks, or other proprietary designations without our prior written consent.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its content solely for your personal, non-commercial purposes in connection with placing orders and using our services. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from any Site content;
• Use the Site or its content for any commercial purpose without our express written authorization;
• Remove or alter any copyright, trademark, or other proprietary notices contained on the Site;
• Frame or mirror any portion of the Site on any other website or application.

Any unauthorized use of our intellectual property may constitute a violation of copyright law, trademark law, and other applicable statutes and could result in civil and/or criminal penalties.

7. Third-Party Links and Services

Our Site may contain links to third-party websites, platforms, or services that are not owned or controlled by Pizza Ranch. These links are provided for your convenience only. We have no control over the content, privacy practices, or terms of service of any third-party sites and do not endorse, sponsor, or assume any responsibility for such third-party sites or their operators. Your interaction with any third-party website is governed by that website's own terms and conditions and privacy policy. We encourage you to review those policies before engaging with any third-party platform.

8. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, THE SITE AND ALL SERVICES, CONTENT, AND PRODUCTS OFFERED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY CONTENT OR INFORMATION ON THE SITE;
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE QUALITY, SAFETY, OR SUITABILITY OF ANY FOOD PRODUCTS OR SERVICES FOR YOUR SPECIFIC NEEDS OR DIETARY REQUIREMENTS.

No advice or information, whether oral or written, obtained by you from Pizza Ranch or through the Site shall create any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of implied warranties; in such cases, the foregoing exclusions shall apply to the maximum extent permitted by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES;
• UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
• ERRORS, MISTAKES, OR INACCURACIES IN CONTENT OR INFORMATION ON THE SITE;
• INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE.

IN ANY CASE, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE AND SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA RANCH IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

The limitations of liability set forth in this section are fundamental elements of the basis of the bargain between Pizza Ranch and you. Some states do not allow certain limitations of liability; accordingly, some of the above limitations may not apply to you.

10. Food Allergen and Dietary Information Disclaimer

Pizza Ranch makes reasonable efforts to provide accurate allergen and nutritional information for our menu items. However, due to the nature of food preparation in a commercial kitchen environment, we cannot guarantee that any menu item is entirely free from allergens, including but not limited to gluten, nuts, dairy, eggs, soy, fish, or shellfish. Cross-contamination may occur during preparation. If you have a food allergy, dietary restriction, or medical condition that may be affected by certain ingredients, you are strongly advised to contact us directly at [email protected] before placing an order. Pizza Ranch is not liable for any adverse reactions, health consequences, or damages resulting from allergen exposure through our food products.

11. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its affiliates, subsidiaries, successors, and assigns, and their respective directors, officers, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation;
• Your use or misuse of the Site or any services offered through the Site;
• Your violation of any third party's rights, including intellectual property rights, privacy rights, or proprietary rights;
• Any content or information you submit, post, or transmit through the Site;
• Any fraudulent, deceptive, or harmful actions taken by you in connection with our services;
• Your breach of any representation or warranty made in connection with these Terms.

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate fully with our defense of such claim at your own expense.

12. Governing Law and Jurisdiction

These Terms of Service and all matters arising out of or relating to these Terms shall be governed by and construed in accordance with the laws of the United States and the laws of the applicable state in which Pizza Ranch maintains its principal place of business, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms, or your use of the Site or services, shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States. You hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

These Terms shall be subject to applicable federal consumer protection laws, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and regulations promulgated thereunder. To the extent you are a resident of the State of California, your rights may also be governed by the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable California statutes.

Nothing in this section shall prevent Pizza Ranch from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights or other proprietary interests.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Pizza Ranch at [email protected] and attempt to resolve the dispute informally. We will make reasonable efforts to resolve any concerns or complaints within thirty (30) days of receiving written notice of the dispute. If the matter cannot be resolved informally within such period, either party may proceed to binding arbitration as set forth below.

13.2 Binding Arbitration

EXCEPT FOR CLAIMS THAT QUALIFY FOR SMALL CLAIMS COURT AND CLAIMS FOR INJUNCTIVE OR OTHER EQUITABLE RELIEF FOR THE ACTUAL OR THREATENED INFRINGEMENT, MISAPPROPRIATION, OR VIOLATION OF A PARTY'S INTELLECTUAL PROPERTY RIGHTS, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE OR SERVICES SHALL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING ARBITRATION.

The arbitration shall be conducted by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall take place in the United States, at a location mutually agreed upon by the parties or as determined by the arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AND PIZZA RANCH EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND PIZZA RANCH EACH WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION.

13.4 Opt-Out Right

You may opt out of binding arbitration by sending written notice to Pizza Ranch at [email protected] within thirty (30) days of your first use of our Site or services. Your notice must include your full name, mailing address, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, disputes will be resolved as set forth in Section 12 above.

14. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use our Site or services. We reserve the right, in our sole discretion, to:

• Terminate or suspend your access to the Site or any portion thereof, with or without notice, for any reason, including but not limited to your breach of these Terms;
• Refuse service to any individual or entity at any time;
• Discontinue offering the Site or any service or feature at any time without liability to you.

Upon termination, your right to access and use the Site and services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations incurred prior to the date of termination, including any outstanding payment obligations.

15. Changes to These Terms

Pizza Ranch reserves the right to modify, update, or replace these Terms at any time at our sole discretion. We will notify you of material changes by posting the updated Terms on this page with a revised "Last Updated" date at the top of the document. In the case of significant changes, we may also send a notification to the email address associated with your account.

It is your responsibility to review these Terms periodically for any changes. Your continued use of the Site or services after the posting of any changes constitutes your acceptance of those changes. If you do not agree to the modified Terms, you must immediately discontinue your use of the Site and services and, if applicable, delete your account.

No amendment to these Terms shall be valid unless made in writing and, where required, accepted by you through your continued use of the Site or your explicit acknowledgment.

16. Privacy Policy

Your use of our Site and services is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Service. Our Privacy Policy describes how we collect, use, store, and disclose information about you in connection with your use of the Site. By agreeing to these Terms, you also acknowledge and agree to the terms of our Privacy Policy. We encourage you to review our Privacy Policy at pizz-ranchs.digital for full details about our data practices.

To the extent applicable, we comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), the Children's Online Privacy Protection Act (COPPA), and other applicable federal and state privacy laws.

17. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performance of its obligations under these Terms arising out of or caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, floods, fires, earthquakes, epidemics, pandemics, riots, war, terrorism, government actions or regulations, labor disputes, power outages, internet service interruptions, or supply chain disruptions. In such circumstances, our obligations shall be suspended for the duration of the force majeure event, and we shall use commercially reasonable efforts to resume normal operations as soon as practicable.

18. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, unlawful, void, or unenforceable under applicable law, such provision shall be deemed severed from these Terms and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect. The severed provision shall be replaced with a valid and enforceable provision that most closely approximates the intent and economic effect of the original provision.

The failure of Pizza Ranch to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if made in writing and signed by an authorized representative of Pizza Ranch.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Pizza Ranch on the Site, constitute the entire agreement between you and Pizza Ranch with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, with respect to the Site and services. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

20. Assignment

You may not assign or transfer any of your rights or obligations under these Terms to any third party without our prior written consent. Pizza Ranch may freely assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law, without notice to you or your consent. Any purported assignment in violation of this section shall be null and void.

21. Headings

The section headings used in these Terms are for convenience and reference purposes only and shall not affect the meaning or interpretation of any provision of these Terms.

22. Electronic Communications

By using our Site and services, you consent to receiving communications from Pizza Ranch electronically, including via email or notices posted on our Site. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You may withdraw consent to electronic communications by contacting us at the information provided below, though doing so may limit your ability to use certain features of the Site.

23. No Third-Party Beneficiaries

These Terms are entered into solely for the benefit of Pizza Ranch and you. Nothing in these Terms, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

24. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you need to contact us for any reason related to your use of our Site or services, please reach out to us using the following contact details:

We will endeavor to respond to all inquiries within three (3) to five (5) business days. For urgent matters related to food safety, order issues, or account security, please clearly indicate the nature and urgency of your inquiry in your communication so that we may prioritize your request accordingly.